WHAT WE DO
When festival crews struggle, it’s rarely about logistics.
It’s about unspoken tension, unclear roles, and ego clashes that grow over.
WE CAN HELP YOU!
We run on-site, real-time crew interventions.
We help your team talk, regroup, and move forward —
before the chaos kills the show.
We align founders, reset decision-making,
and help everyone breathe.
No manuals. No theory. Just sharp guidance, on the ground.
Ready for a Quick Chat?
Download the stressful crew survival kit.
Get your free step-by-step guide to spotting and solving crew friction—before it brings your production to a halt.
When Teams Burn
Take a quick look at how we untangle messes—direct, hands-on, no filler.
Christian Burstein
David Weidinger
WHO WE ARE
We’re not consultants.
We’ve loaded trucks at 4am.
We’ve run crews.
We’ve led teams.
We’ve made mistakes.
That’s why we’re trusted to step in when others freeze.
FAQs
Is this just consulting with a new name?
No. We work inside your structure — we don’t just “advise”. The Friction Dept.is hands-on, flexible, and made for live production.
Not sure if this fits — can we talk?
Definitely. A 20-minute call is usually enough to map your friction points and see if we’re a match. No pressure, no pitch. Just clarity.
Will you take over decision-making?
Never. We don’t interfere creatively or with leadership. We support structure, flow, and stress handling so your team performs better.
What if I’m the bottleneck?
That’s more common than you think — and fixable. We help founders step back without losing control, and build trust in second-line leaders.