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When a resignation or conflict stalls your decisions, you lose weeks of execution

We restore operational clarity so your team executes instead of re-litigating.

A 20-minute free diagnostic that maps your decision
bottlenecks and conflict triggers. No obligation.

This is when
control slips

​Creative productions don’t fail on opening day.

They erode months earlier — quietly.

How the
Framework Works

A practical 6-step system to reduce friction,

prevent burnout, and improve execution

in creative teams.

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This is what we actually fix

Direct, embedded support where tension lives.
 
  • Clarify decision ownership under pressure

  • Reset authority so work flows instead of stalls

  • Stop duplication and reduce costly delays

  • Stabilize execution when stakes are high

The Cost
of Waiting

Left unresolved, these breakdowns cost you:
 

• time turned into overtime

• decisions that are rerouted instead of made

• exits that create gaps

• escalation overload on you

​

By the time those losses show up in reports,
the system is already leaking control.

Is your team aligned?

Take a 3 minutes quiz

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Christian Burstein

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Dave Dinger

We‘ve been
inside the
pressure.

We’ve loaded trucks at 4am.

We’ve run crews.
We’ve led teams.

We’ve made mistakes.

Ready for a Quick chat?

“For the first time,
I could focus only on my role”

Stephan, Stage Designer- Wiese Stage - Garbicz Festival

FAQs

Is this just consulting with a new name?

No. We work inside your structure — we don’t just “advise”. The Friction Dept.is hands-on, flexible, and made for neurodivergent / creative production teams.

What We Don't Do (And Why It Matters)

We're not here to mediate personalities or "fix culture." We don't run HR processes, or team-building events. We don't interfere with creative decisions or second-guess leadership calls.

Will you take over decision-making?

Never. We don’t interfere creatively or with leadership. We support structure, flow, and stress handling so your team performs better.

What if I’m the bottleneck?

That’s more common than you think — and fixable. We help founders step back without losing control, and build trust in second-line leaders.

Can’t find the answer you’re looking for?

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